This Privacy Policy explains how Ganoop.com (“we,” “our,” or “us”) collects, uses, and protects your information when you use our text-to-speech audiobook service (“Service”). By accessing or using the Service, you agree to this Policy.
1. Information We Collect
We collect the following categories of information:
- Account data: name, email, authentication details, and preferences.
- Usage data: interactions with the Service, device information, cookie identifiers, and rough location inferred from IP.
- Content data: text you submit, generated audio, and related metadata needed to provide the Service.
- Support data: messages and attachments you send to us.
2. How We Use Information
We use your information to:
- Deliver, maintain, and improve the Service and its features.
- Process text submissions into audio and store related files.
- Prevent abuse, secure accounts, and enforce our Terms.
- Communicate about updates, billing, and support.
- Analyze aggregate usage to improve performance and quality.
3. Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember preferences, and understand usage. You can adjust browser settings to limit cookies, but the Service may not function correctly without them.
4. Sharing & Disclosures
We do not sell your personal information. We may share limited data:
- Service providers that help us operate the Service (e.g., hosting, storage, customer support).
- Analytics and error monitoring providers.
- Legal or safety requirements, such as responding to lawful requests or protecting our rights and users.
- Business transfers in connection with a merger, acquisition, or sale of assets, with notice where required.
5. Data Security
We implement technical and organizational measures to protect your information, including encryption in transit and access controls. No security practice is perfect; please use unique, strong passwords and keep your credentials safe.
6. Data Retention
We retain information only as long as necessary to provide the Service, fulfill legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.
7. Your Choices & Rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain uses of your information. You can:
- Update account details in your profile settings.
- Request deletion of your account and associated data.
- Opt out of non-essential communications.
- Adjust cookie preferences through your browser.
To exercise rights or ask questions, contact us at [email protected].
8. Children’s Privacy
The Service is not directed to children under 13 (or the age of digital consent in your region). We do not knowingly collect personal information from children. If you believe a child provided data, contact us to request deletion.
9. International Transfers
We may process information on servers located in the United States and other countries. By using the Service, you consent to the transfer of your information to locations that may have different data protection laws than your region.
10. Third-Party Links & Services
The Service may link to external sites or integrations we do not control. Your use of those services is subject to their privacy policies. We are not responsible for the privacy practices of third parties.
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on Ganoop.com. Continued use of the Service after changes become effective means you accept the updated Policy.
12. Contact
Ganoop.com[email protected]